Help

Are you having issues with our platform or are looking for an answer to a question? See below for commonly asked questions about our platform and contact details for our support team.

FAQ

What professions do you support?

We currently support life coaches, academic tutors and language teachers, and are working on adding more. If you have a suggestion for a profession you think we should add, please let us know by emailing support@conslt.co.uk.

How can I register as a client?

Download the app from the app store, open it and register with your email and password. A confirmation code will be sent to your email. You must enter this confirmation code when registering so we can prove you are real.

I didn’t receive my confirmation email; where is it?

Try looking in your junk email folder - they sometimes mistakenly get moved there.

How can I register as a professional?

Register as a client (as explained above) and then, in the account section of the app, tap ‘Become a Pro’ and fill in the required fields and submit any proof required, including adding a bank account to receive payments. You will then become discoverable by potential clients.

As a professional, how will I be paid?

The money from your clients will be paid directly to the bank account you link to your Conslt account.

As a client, how much will I be charged?

You will be charged only for what your consultant invoices you for.

As a professional, how much will I be charged?

To support our infrastructure and payment handling fees, Conslt charge 10% of the cost you set for a session.

Get in contact

If you would like to speak with us directly about anything from issues to working with us, please email support@conslt.co.uk. We look forward to hearing from you!

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